F. Electricity Bill

The Retail Electricity Supplier (RES) may decide on the layout and format of its bill. However, the following basic information should be included in clear, readable print:

  1. Account name
  2. Service address
  3. Meter number
  4. Previous and current meter reading
  5. Billing period
  6. Billing scheme
  7. Due date
  8. Amount due (current and past due amounts)
  9. Distribution Utility's Distribution Wheeling Charges
  10. RES charges
  11. Consumption chart (12 months)
  12. Contact numbers and email addresses of the Energy Regulatory Commission (ERC) for customer complaints.